Contact Us — Engineering Support

Get Your Custom Engineering Solution

Share your application requirements and our technical team will design the optimal planetary gearbox configuration — backed by over 15 years of precision manufacturing expertise.

Response within 24 hours
GDPR compliant
No obligation quote

Send Us Your Enquiry

Fill in the form below — attach drawings or specs for a faster, more accurate quote.

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Visit Our Singapore Office

Conveniently located in western Singapore — accessible by MRT and major expressways.

Office Address

Singapore Ever-power Planetary Gearbox Motor Co., Ltd
9 Toh Tuck Road
Singapore 596291
Nearest MRT: Bukit Timah / Beauty World (Downtown Line)
Get Directions

Common Pre-Sales Questions

Answers to the questions our customers ask most often before placing an order.

Standard catalogue models are typically in stock or available within 7–14 business days. Custom-engineered gearboxes — including OEM designs requiring bespoke ratios, flanges, or special materials — generally require 3–6 weeks from drawing approval to dispatch. Lead times depend on order volume; please share your quantity and timeline in your enquiry so we can confirm availability.
Yes — we offer engineering samples for qualified projects. Sample orders are processed at a standard unit price; the cost is typically credited against your first production order. We encourage sample testing before large-volume commitment and can supply full certification documentation (ISO 9001:2015 test reports, material certs, dimensional inspection reports) alongside the sample.
Our engineering team works with all industry-standard formats: AutoCAD (.DWG, .DXF), STEP (.STP, .STEP), IGES (.IGS), SolidWorks (.SLDPRT, .SLDASM), and PDF technical drawings. If you only have a hand sketch or a verbal specification, our applications engineers can create a formal drawing for your review and sign-off at no additional charge.
ISO 9001:2015 Certified
CE & RoHS Compliant
Export to 80+ Countries
GDPR Data Protection
OEM/ODM Accepted

Ready to Spec Your Gearbox?

Browse our full product catalogue or jump straight to requesting a custom engineering quote.